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Faq

Frequently Asked Questions

Concerns & Doubts

We offer free transfer within Chania region with our minivans. There will be a surcharge if the pickup and drop off area is out of Chania and it depends upon availability.

As soon as you decide which activity you wish to book, click on the BOOK NOW button and you will be redirected to our e-shop. Choose the date and the number of people that will participate, whether you will need equipment (included in certain activities) and press Book Now.

We recommend contacting us at least 1 day before, to make sure there is availability. However, feel free to call or Contact Us even on that same day.

All standard equipment is included in the price (tanks, weights, weight belt)

The cost of the remaining equipment is 10 euros per day per person

The price for the snorkeling package includes fins, mask, full face masks, valve snorkels, life jacket and wet suit (when needed) or shortie.

Avoid flying during the following 18 hours after the dive as to avoid Decompression Sickness (DCS). Please consider this before booking/let us know your flight plan.

Boat Diving refers to the following sites: Elephant’s Cave, God’s Cave, Lighthouse Wall, British Wreck, Islet of Marathi, Pervolitsa bay, Seal Cave, The Cavern, Omprogialos.

If you cancel at least 7 day(s) in advance of the chosen activity, there is no cancellation fee.

– If you cancel between 3 and 6 day(s) in advance of the scheduled activity, there is a 50 percent cancellation fee.

– If you cancel within 2 day(s) of the scheduled activity, there is a 100 percent cancellation fee.

All programs are weather dependent. If canceled due to poor weather, you will be given the option of an alternative date or full refund.

We are located 15 minutes away from Souda port, where all cruise ships that visit Chania dock. That ranks us really high on the preference of the cruise ship passengers as we can accommodate the majority of even the shortest stays.

If there is a question that is not listed above then please get in touch.

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